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Handheld inkjet printer

Q: Can this printer print my product?

We have water-based ink cartridge and quick dry ink cartridge to suit different materials. Most of the products can be printed with EXP date, batch code, bar code, QR code, serial number, logo and other printing information.

Q: How long will it take for the ink to become dry?

3-5 seconds.

Q: Are you a factory or a trading company?

We have our own factory and we provide perfect OEM and after sale service.

Q: How can I know your machine works well?

Before delivery, we have tested every machine and adjusted it to the best condition. If you have special production condition, we could also adjust the machine for you.

Q: Do I only use the supplies of the ink cartridges from your company?

Not necessarily. We offer HP original import ink supplies, but the machine could suit for most cartridges.You could choose other as your wish.

Q: Can you send it to my house?

We can deliver the goods to your address, but you need to pay taxes, and then you can get the machine from the customs.

Q: Can it be installed on a small packing machine?

It can be installed anywhere.

Q: What is the printing distance between the printer's print head and material?

Better between 2 and 5 mm.

Q: What's the difference between a TIJ printer and a CIJ printer?
TIJ is suitable for small-scale factories. The production volume is 1W-5W/month, which can save a lot of cost. Compared with CIJ, TIJ has no breakdown and lower cost.

Q: How much capacity does a cartridge have and how many words can it print? Is it easy to replace?
With 42ML fast-drying ink, a cartridge can print 800,000-1.5 million characters, which is easy to replace. 

Q: How should I get more videos or details if I need the handheld printers?
Please contact us and tell us your email or WhatsApp, then we will send you more details through WhatsApp.

Q: Where are you? Can we go to your factory and see the printer?

Yes, of course. We are in Shenyang City, China. Welcome to our factory.

Q: Can the printer only work on flat surface?

Not only flat surface. It is also ok for round surface printing, We provide the metal position plate together with printer.

Q: Can the mark be erased easily after printing?

Basically speaking, some materials might be erasable if you erase very hard or scratch with hard tool.

Q: How soon can deliver the printers after payment? How long for delivery time?

Normally we could send within 2-3 days after getting payment, and takes 7-10 days by express delivery.

Q: Can we change boot screen of printer as our logo?

Yes, we could make as your requirement.

Q: How many lines can printer do?

We suggest 1-5 lines.

Q: Do you have manual or operation video of printer?

Yes, both we could provide.

Q: What is the way of payment for the payment?

You can arrange the payment bvia paypal, Western Union, Money Gram, bank,GO Crown/KoronaPay, etc.

Q: Is there any warranty?

Yes, We provide 24 Months Warranty for our printers.

Q: Can it print on plastic? What's your font height?

Yes, our inkjet printer also can printer on box, stone, medium density fibreboard, stainless steel, pipe, metal, aluminum foil, cable, etc.

The range for height is 2mm~25mm adjustable.

Q: What's the lifetime for ink cartridge? How many colors do you have? 

The life time is 6-8 months. Because solvent ink is fast drying. 

The color of ink cartridge includes black, blue, white, red, yellow, green .

Q: What Certificates do you have?

We have CE, Rohs certificates

Q: How many languages can be printer

The printer can print English, Arabic, Russia, Spanish about 40 languages.



Online inkjet printer

Q: Can this printer print my product?

We have water-based ink cartridge and quick dry ink cartridge to suit different materials. Most of the products can be printed with EXP date, batch code, bar code, QR code, serial number, logo and other printing information.

Q: How long will it take for the ink to become dry?

3-5 seconds.

Q: How can I know your machine works well?

Before delivery, we have tested every machine and adjusted it to the best condition. If you have special production condition, we could also adjust the machine for you.

Q: Do I only use the supplies of the ink cartridges from your company?

Not necessarily. We offer HP original import ink supplies, but the machine could suit for most cartridges.You could choose other as your wish.

Q: Can it be installed on a small packing machine?

It can be installed anywhere.

Q: What is the printing distance between the printer's print head and material?

Better between 2 and 5 mm.

Q: What's the difference between a TIJ printer and a CIJ printer?
TIJ is suitable for small-scale factories. The production volume is 1W-5W/month, which can save a lot of cost. Compared with CIJ, TIJ has no breakdown and lower cost.

Q: How much capacity does a cartridge have and how many words can it print? Is it easy to replace?
With 42ML fast-drying ink, a cartridge can print 800,000-1.5 million characters, which is easy to replace. 

Q: How should I get more videos or details if I need the handheld printers?
Please contact us and tell us your email or WhatsApp, then we will send you more details through WhatsApp.

Q: Can the printer only work on flat surface?

Not only flat surface. It is also ok for round surface printing, We provide the metal position plate together with printer.

Q: Can the mark be erased easily after printing?

Basically speaking, some materials might be erasable if you erase very hard or scratch with hard tool.

Q: Can we change boot screen of printer as our logo?

Yes, we could make as your requirement.

Q: How many lines can printer do?

We suggest 1-5 lines.

Q: Do you have manual or operation video of printer?

Yes, both we could provide.

Q: Is there any warranty?

Yes, We provide 24 Months Warranty for our printers.

Q: Can it print on plastic? What's your font height?

Yes, our inkjet printer also can printer on box, stone, medium density fibreboard, stainless steel, pipe, metal, aluminum foil, cable, etc.

The range for height is 2mm~25mm adjustable.

Q: What's the lifetime for ink cartridge? How many colors do you have? 

The life time is 6-8 months. Because solvent ink is fast drying. 

The color of ink cartridge includes black, blue, white, red, yellow, green. 

Q: What Certificates do you have?

We have CE, Rohs certificates.

Q: How many languages can be printer

The printer can print English, Arabic, Russia, Spanish about 40 languages.



Laser marking machine

Q: How about the documents after shipment?

After shipment, we ll send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.

Q: How long is the delivery time?

For standard machines, it would be 7-10 days; For non-standard machines and customized machines according to client s specific requirements, it would be 15 to 30 days. 

Q: How is the packing?

Water-proof plastic film package with foam protection in each corner Solid Seaworthy Wood Box Package with Steel Belt Save space as much as possible for container loading 

Q: When I got this machine, but I don’t know how to use it. What should I do?

We will send operation video and manual for the machine. Our engineer will do training online. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training.

Q: If some problems happen to this machine, what should I do?

We provide three years machine warranty. During the three-year warranty, in case any problem for the machine, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions.

Q: What’s consumables of laser marking machine?

It does not have consumable. It’s very economical and cost effective.

Q: What’s package, will it protect the products?

We have 3 layers package. For the outside, we adopt wooden cases free of fumigation. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by waterproof plastic film.

Q: How Quality Control for laser marking machine

The whole production procedure will be under regular inspection and strict quality control. The complete machine will be tested 3-5 days to make sure they can work very well before being out of factory

Q: Do you have any certificates?

Yes, we have ISO, CE and Rohs



Wall printer

Q: How many print heads does the Wall printer have?
Print head number is optional; it can be equipped with 2 or 3 print heads
Q: Can it print white color/ does it have CMYK + W?
Yes the wall printer can print white color.
Q: What accessories will come with the printer?
The printer comes with 4 rails(each 1.5m long), one set of ink and nozzle cleaner.
Q: What type of ink does it support?
Water-based in or UV ink
Q: Which shipping way will have less cost?
Shipping by sea will have less cost, but with ink together, the cost will be a bit higher than normal.
Q: Are there other product appearances that can be chosen?
Yes, there are two options; one is in blue; the other is in yellow.

Q: Is the printer equipped with Touch screen?

Nope, the printer is equipped with computer along with mouse and keyboard.

Q: What is the Print head brand?

Epson DX7/10

Q: What Language does the software support?
It supports English and Chinese only

Q: How do we clean the printed wall?
The printed pictures cannot be washed away; it needs to paint the wall again to cover it.

Q: Do you offer free printing samples?
Yes, we can print some samples according to customer's requirements.

Q: What's your delivery time?
We will arrange the delivery within 3~7 working days after receiving the deposit.

Q: What payment method are supported?

Payment method is T/T or LC, PayPal, Western Union, Credit Card, etc.

Q: If I have some technical problem, how can you help us to solve it?
Detailed description, photos or video will help our technician analyze the problem and give solution accordingly.

Q:  Once there is something need to replace, what can I do?
We supply all the spare parts for the printer. If any part is broken, we will fix it or send you new parts after users send back the broken ones. We suggest that users order spare parts package for long time maintenance and fast replacement.

Q: Can we send our technician to your factory for training?

Yes, you are warmly welcome to visit us for free training.



Company category

Q: Are you a factory or a trading company?

We have our own factory and we provide perfect OEM and after sale service.

Q: Can you send it to my house?

We can deliver the goods to your address, but you need to pay taxes, and then you can get the machine from the customs.

Q: How should I get more videos or details if I need the handheld printers?
Please contact us and tell us your email or WhatsApp, then we will send you more details through WhatsApp.

Q: Where are you? Can we go to your factory and see the printer?

Yes, of course. We are in Shenyang City, China. Welcome to our factory.

Q: How soon can deliver the printers after payment? How long for delivery time?

Normally we could send within 2-3 days after getting payment, and takes 7-10 days by express delivery.

Q: What is the way of payment for the payment?

You can arrange the payment bvia paypal, Western Union, Money Gram, bank,GO Crown/KoronaPay, etc.